Book a demo→

The conversation platform for automotive retail

It pays to know people.

HeyG puts customer intelligence, real-time guidance and AI-powered support to work across your dealership, so your team walks into every conversation knowing who they’re talking to.

Book a demo→Meet HeyG→

✓Built to work with the CRM and DMS you already run

Customer intelligence

Your team is only as good as what they know.

A name, a number and a vehicle of interest only tell you so much. There’s a bigger picture behind every customer, and knowing who’s on the other end can change the entire conversation.

  • Service customerSince 2019
  • Last visitMissed Tuesday’s test drive
  • ShoppingTalking to one other dealer
TW
Shopper profileTroy Whitfield
Phone
(555) 013-2290
Interested in
2024 F-150 XLT
Drives now
2017 F-150 XL
Who weighs in
His wife, Kara
Timeline
Before camping season
Reach by
Text, after 5 PM
Weekend camper0 things known
  • Cares aboutTowing the camper safely
  • WatchedYour walkaround, twice
  • Talks bestShort and direct

Real-time guidance

A little less guessing. A lot more connecting.

Better information is just the beginning. The real advantage comes when it shapes the conversation as it happens, so your team can hear what matters, answer it well and know where to take it next.

TW
Troy WhitfieldOn the call with Chris
  1. ChrisHey Troy, it’s Chris at Greenway Ford. Got a minute?
  2. TroySure, I’ve got a few.
  3. ChrisYou were looking at the F-150 XLT on our site Tuesday. What caught your eye?
  4. TroyLiveI’m just looking right now.
LIVE CALL 02:14SCRIPTOUTLINENOTESEnd call

CALL GUIDANCE

No rush at all. What has you looking? Is the camper getting to be a lot for the truck? Whatever you end up doing, I can help you figure out what fits.

PREVIOUSHey Troy, it’s Chris at Greenway Ford. Got a minute?

One platform

Give the team whatever the moment calls for.

From the first hello to the handshake, intelligence, guidance, AI-powered conversations and hands-on training work together around the customer.

SignalDeeper customer intelligence

Know who’s on the other end.

WingmanReal-time guidance

The next line, while you’re still talking.

Of course. What do you think will matter most to Kara?

RelayAI-powered phone conversations

Every call answered. Even at 9:18 PM.

  1. MiaMy check engine light came on. Is service open Saturday?
  2. RelayIt is. I’ll have the service desk text you a time first thing tomorrow.

Sent to service

StudioWalkarounds and training

Show them the truck. Sharpen the team.

Everything your team learns, LANE remembers.

Meet LANE

The assistant that already knows the customer.

LANE is built into every part of HeyG. Ask about any customer, prep for a call or get the next text written, without explaining anything first.

  • Knows every customer
  • Writes texts, emails and scripts
  • Works in sales and service
Meet LANE
LANEREADY

What should I know before I call Troy?

He tows a camper most weekends and wants room to grow. Kara weighs in on big decisions, so ask what matters to her. Keep it short and direct.

01 / 04
Ask LANE anything

Meet HeyG

No one stays a stranger.

One platform behind every customer, every rep and every call.

  1. Lead comes in
    01

    Every lead gets worked

    New lead

    Unknown caller

    Troy Whitfield

    Weekend camper
  2. Before the call
    02

    Every rep starts prepared

    Where things stand

    Tows a camper. Kara weighs in on big decisions.

  3. On the call
    03

    Your best rep’s answer, on every call

    “I need to talk to my wife first.”

    Of course. What do you think will matter most to Kara?

  4. After the call
    04

    Follow-up goes out the same day

    Text to Troy

    Saturday at 10 works. Bring Kara and we’ll hitch up a camper.

    Send
  5. After hours
    05

    No call goes unanswered

    7:42 PM call

    Answered and sent to Chris

    Transcript saved
  6. Over time
    06

    Nothing lives in one rep’s head

    Rep changed

    Dana picks up right where Chris left off.

Why HeyG

What a CRM and everyday AI can’t do.

HeyG puts what you know about the customer in front of your team while they’re talking to them.

The customerBefore the callDuring the callTexts and emailsNext conversation
Everyday AIYou explain itGeneric adviceNot on the callCopy and pasteStarts from zero
CRM aloneA record to readUp to the repNothingTemplatesOne channel at a time
HeyGKnown before you callA script made for themLive guidanceWritten with contextPicks up where you left off

Your team is good. Let’s make them dangerous.

Bring one real conversation. We’ll show you what your team would have known and what HeyG would have helped them say.

Book a demo→